SHIPPING POLICY
🌎 Worldwide Shipping
At Ublue, we’re dedicated to bringing our handcrafted nail art to beauty lovers across the globe. Shipping fees and estimated delivery times will be clearly shown at checkout. Enjoy free shipping on all orders over $79 USD—our treat to you.
🪄 Made Just for You
Every Ublue set is handcrafted to order by our skilled nail artists. This not only ensures your nails are truly one-of-a-kind, but also reflects our commitment to sustainable production.
Please allow 2–5 business days for us to create your custom set before it ships.
🚚 Shipping Timeline
Once your Ublue nails are ready, we’ll pack them with care and ship them right out! Please note that we operate on business days only (weekends and holidays excluded).
As soon as your order is dispatched, you’ll receive a shipping confirmation email with a tracking number so you can follow your package every step of the way.
👇 Check the table below for delivery timeframes by country/region.
📦 Lost or stolen item
We understand the frustration of awaiting a cherished package, only for it to go missing. While circumstances like these are beyond our control, our devoted customer service team will collaborate closely with you and the carrier office to address and resolve the issue. Your satisfaction is our priority, and we'll make every effort to ensure a positive experience.